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Old November 25th, 2013, 17:44   #256
MultipleParadox
 
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Originally Posted by BioRage View Post
Good luck, let me know what happens. I really doubt they will refund me the money they owe me.

I should of asked for a refund first, then placed another order.

#horriblecustomerservice
I had some "issues" contacting them as well a year or two back; but ultimately they everything. Keep up your hopes, and good luck!
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Old November 26th, 2013, 11:51   #257
K3vX
 
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So, after contacting them, I still got no answer.

HOWEVER, I got a UPS tracking number sent to me by UPS on behalf of Mezzi Canada. It seems that they saw my message, panicked and rushed to ship, as you can see below. The tracking was created yesterday, so they must have shipped after they saw the message.

Which means I will get my two cases for 30$

Canada 11/25/2013 17:39 Order Processed: Ready for UPS
Richmond, BC, Canada 11/25/2013 21:44 Origin Scan
Richmond, BC, Canada 11/26/2013 1:46 Departure Scan
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Old November 26th, 2013, 12:03   #258
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Originally Posted by K3vX View Post
So, after contacting them, I still got no answer.

HOWEVER, I got a UPS tracking number sent to me by UPS on behalf of Mezzi Canada. It seems that they saw my message, panicked and rushed to ship, as you can see below. The tracking was created yesterday, so they must have shipped after they saw the message.

Which means I will get my two cases for 30$

Canada 11/25/2013 17:39 Order Processed: Ready for UPS
Richmond, BC, Canada 11/25/2013 21:44 Origin Scan
Richmond, BC, Canada 11/26/2013 1:46 Departure Scan
Are you sure you got both? The Mezzi Rifle case is 14.00 pounds, so if it's higher then that on your UPS tracking # then you got both, if it's not then no you didn't.

Sent them another e-mail to see if they will refund my $10 difference, 11 days has passed kind of find it ridiclous that they haven't responded nor accepted a phone call. At this point I'm more irritated buy the lack of customer service they provide, as opposed to the $10.00, heh.

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UPS Service: STANDARD
Weight: 14.0 LBS.
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Old November 26th, 2013, 12:11   #259
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You're right,

Weight: 14.00 lbs

I just don't care anymore, I got a 110$ case for 30$.

---

They changed the promotion scheme again, probably because the old one was bugged.

" Save 50% OFF on all orders and FREE Shipping. This week only. Coupon Code: mezzixmas "
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Old November 26th, 2013, 12:14   #260
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Angry

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Originally Posted by K3vX View Post
You're right,

Weight: 14.00 lbs

I just don't care anymore, I got a 110$ case for 30$.

---

They changed the promotion scheme again, probably because the old one was bugged.

" Save 50% OFF on all orders and FREE Shipping. This week only. Coupon Code: mezzixmas "
Whattt you got your ABS rifle case for $30 only?! :banghead:
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Old November 26th, 2013, 12:20   #261
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Scheduled Delivery is ETA 29/11/13. So we'll know friday.

But yes, they billed me 30.06$ (actually 27,97 US), never sent a single email. Maybe they (lost) my email? Obviously they never asked for the missing balance, nor did they offered a refund.

Yesterday, I sent them a email containing my order number, stating that I never got a single email. I was *expecting* they to claim there was a error, like they did to you, and offer a refund. I *wanted* the refund.

Instead, they shipped the fucking case without telling me a single word. I don't care anymore what they do. They screwed up, and if they try to get the remaining balance on my credit card, I'll escalate the issue to Visa. If they bill me after they ship, Visa will side by me. *Especially* if I haven't got a single email.
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Old November 26th, 2013, 14:01   #262
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Okay, well send them a detailed e-mail of what they owed me and a bit later got my refund of back, lol.

Just had to chase them.

Quote:
Mezzi Canada Inc just sent you a partial refund of $9.58 USD for your purchase.
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Old November 26th, 2013, 14:05   #263
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Glad to ear you got it sorted out.
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Old November 26th, 2013, 15:14   #264
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I think it's only 1 or 2 guys that work there... I always had issues getting in contact with someone when I had to call.
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Old April 4th, 2014, 01:25   #265
Borealis
 
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Yea I know, I know "do not necro thread", but I wanted to ask if anybody knows why (almost) all the gun/pistol cases have disappeared from Mezzi.com ?
And if somebody can suggest a good pistol case for 2-4 pistols?
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Old April 6th, 2014, 01:50   #266
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Yea I know, I know "do not necro thread", but I wanted to ask if anybody knows why (almost) all the gun/pistol cases have disappeared from Mezzi.com ?
And if somebody can suggest a good pistol case for 2-4 pistols?
Seems they liquidated most of their inventory from previous sales.

Probably no business on these, so they sold what they have and kept what's remaining.
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