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October 30th, 2010, 12:17
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#46 |
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Well apparently according the rainman's gear post he doesn't work for ICE anymore (great guy, hes only one that did right by me). I would definitely be cautious. Buy something very small that you don't really need right away and see how it goes from there. Even try sending an e-mail to see if they respond.
If anything I would go to a retailer, I believe one shot tactical carried some of their stuff, not a lot though. |
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October 30th, 2010, 20:46
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#47 |
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Administrator
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DS Tactical carries there shit
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February 6th, 2011, 22:28
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#48 |
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rmerkley
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Sadly, I have to add a thumbs-down to ICE for service (can't comment on their gear -- it never came).
Initial contact was great. Near-instant reply, "yes, we have it in stock, and we'll ship it next business day" -- even offered free shipping and COD! I said I'd pay up front, and to just tell me how he'd prefer payment. I never got another reply. I e-mailed and called several times. Left messages. Nothing. No reply. And the gear never shipped. I'm really disappointed because their gear seems great, but their service is terrible. |
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February 7th, 2011, 00:35
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#49 |
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Past actions are a good indication of future ones. Sadly ICE has not learned or changed one bit. Their gear is still of great quality though but buying from them is like betting against the house, odds are, you're going to lose out.
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June 21st, 2011, 01:19
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#50 |
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I still deal with Hobey at ICE, and he has always provided great customer service to me
Picked up a few more pouches today with no issues at all. I placed the order a few days ago and he contacted me promptly to tell me it was ready. Picked it up today and the pouch quality has gotten even better from some older ones I have that were already really well made.
__________________
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