Velocity Arms Feedback

[Mr. Heckler]

Hey guys, I'm new to the forum and this is my first post.

I've been playing paintball forever and just recently decided to pursue my interest into airsoft. I joined the forum, and lurked for a few days before deciding to buy from Frank at Velocity Arms. I purchased a L96 and a scope from him. I was very impressed with the speed of shipping. I placed the order Tuesday night (effectively Wednesday) and it arrived Friday.

However, after a hundred rounds or so the bolt jammed and wouldn't close. I tore it all apart and found that the plastic spring guide in the bolt assembly had broken into 3 pieces. I emailed Frank about this and he was very quick to reply, asking for pictures of the broken part, so he knew which one to send me a replacement for. I sent the pictures he has mailed me a whole new bolt assembly.

Overall, great customer service, and great experience. First impressions are everything, and Frank made a great one. I will not hesitate to deal with him again, and will recommend Velocity Arms to friends.

Cheers