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Revolution Airsoft - Items still not shipped (Ordered Dec. 21, 2013)

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Old February 6th, 2014, 12:58   #16
BloodSport
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Join Date: Aug 2001
Location: Moose Jaw, Saskatchewan
Trade Rating: 98
Odds are they are trying to get the funds back themselves, so they agreed you get a refund, but its being reviewed because the funds are gone. Hopefully it works out still.
I'm still digging to get owners names and contact information in the event you need to file a RCMP online fraud claim.
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Old February 6th, 2014, 16:11   #17
kaiu
 
Join Date: Dec 2009
Location: Toronto, ON
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My Paypal also has this info: Refund is Pending Until Feb 12, 2014 from Revolution Airsoft.


I'm guessing I get my refund on that day?
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Old February 6th, 2014, 16:47   #18
BloodSport
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what it means is Revolution has told paypal they are refunding you so most likely that is the cut off date paypal has given them to do so. Keep us posted please.
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Old February 6th, 2014, 17:31   #19
Cobrajr122
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Have they told you why they have decided to refund you rather then ship the items?
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Old February 12th, 2014, 10:20   #20
kaiu
 
Join Date: Dec 2009
Location: Toronto, ON
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Quote:
Originally Posted by Cobrajr122 View Post
Have they told you why they have decided to refund you rather then ship the items?
Hey Cobra,

Sorry! Just saw your message.

I didn't get a refund until days after I made my Paypal Claim
Quote:
Status

This claim has been decided in your favor and you'll receive a $340.36 CAD refund.
When they issued the refund they stated: "inventory issue / error. full refund on the way on the transaction note"

Otherwise, I have not received a response from them ever since Jan. 22 when they told me they just processed my shipment and I'll have a tracking number no later than Jan. 23.

Unfortunately, it is still showing "Pending Until Feb 12, 2014" for the refund, and so far have not yet actually received the funds back.
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Old February 12th, 2014, 10:23   #21
kaiu
 
Join Date: Dec 2009
Location: Toronto, ON
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If it helps, this was a screenshot of the ticket before they took down the website.

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Old February 12th, 2014, 12:33   #22
kaiu
 
Join Date: Dec 2009
Location: Toronto, ON
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Paypal just emailed saying the Refund has now cleared. (Have to wait 30 days to see it show up on my credit card now lol)


I guess my issue is now resolved via Paypal, although it didn't help with the problem with Revolution Airsoft's lack of communication.
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Old February 12th, 2014, 15:38   #23
BloodSport
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Good to hear, their status as an ASC retailer has also been cancelled as our membership is our top priority to protect.
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