December 18th, 2014, 20:14 | #46 |
I still cant get a hold of him. It seems like whoever runs the site has "walked away" from it.
I dont know the guys last name. Inbox is full, cant call him, its like it isnt running anymore. I even google image street viewed the address it gives and there is nothing airsoft related at all, just a building under construction and a blank office. I have a feeling ill be filling a chargeback. Im not waiting for this. But qhy wouldnt he close the site if he didnt want to place orders? |
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December 18th, 2014, 20:20 | #47 |
Last email I got from them stated the item I was waiting on was in toronto in customs, haven't been able to get in touch since.......Strange
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December 18th, 2014, 20:22 | #48 | |
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My Trade Rating http://airsoftcanada.com/itrader.php?u=55278 |
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December 18th, 2014, 21:06 | #49 |
I filled out a 'contact us' form a few weeks back enquiring about a product and havn't heard anything back from them... Doesn't seem like I will either
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December 18th, 2014, 21:10 | #50 |
I just called my credit card company and put a chargeback on my purchase. It will go into effect tomorrow night and ill have my money back sat morning. I dont have forever to wait on him. Package is supposed to arrive tomorrow, if it does ill cancel chargeback. Im going to order from torontoairsoft or taktik arisoft im not sure which one yet.
Here is the address and phone number I was calling, found thru google: 266 Charlotte Street #425, Peterborough, ON K9J 2V4 +1 888-723-6190 Good luck to others, sucks I had to delay getting my airsoft by a week tho... live and learn. |
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December 18th, 2014, 21:30 | #51 | |
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My Trade Rating http://airsoftcanada.com/itrader.php?u=55278 |
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December 18th, 2014, 22:03 | #52 | |
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I'm going to reorder from somewhere else on saturday morning. |
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December 23rd, 2014, 21:51 | #53 |
Just wanted to post an update. My email finally went through. Matt said that they were spamed and they did not realize it.
Matt apologize and provided me with a refund. I had submitted a claim with both my credit card and paypal. I hope that tbey monitor their mailbox closer so that these type of issue does not happen again. When you have an online store email communication is key.
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My Trade Rating http://airsoftcanada.com/itrader.php?u=55278 |
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December 24th, 2014, 00:01 | #54 |
I wanted to follow up as well and say that Matt got a hold of me too and told me his inbox was spammed and he could not see new emails or new orders. I told him I had filled a charge back and to not ship out the gun and he apologized for leaving us hanging. I ended up ordering from taktik airsoft and the delivery was spot on and wicked fast. Ordered friday morning, got it yesterday.
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February 25th, 2015, 12:58 | #55 |
Anyone still having issues with these guys? I ordered something and I haven't heard anything from them. Tried calling and all I get is a machine.
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February 25th, 2015, 14:32 | #56 | |
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February 25th, 2015, 14:55 | #57 |
February 25th, 2015, 16:51 | #58 |
Got a reponse
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February 26th, 2015, 18:22 | #59 |
Which was?
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February 26th, 2015, 18:54 | #60 |
Said that they're updating their website and some items are listed as available and are not. The item which I chose is unavailable but could be expressed and arrive next Friday to be shipped to me
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