[ILLusion]

So, it turns out I'm the poor victim of one of those over-torqued barrel nuts that are attached WAY too tight and being completely uncooperative as far as removal goes.

In the process, I practically shattered the upper receiver in multiple pieces, despite using an armourer's wrench to remove the barrel nut.

The icing on the cake? I didn't use that much force, and the fact that the barrel nut hasn't even budged one bit. The dummy gas tube hole is still completely aligned with the notch in the barrel nut.

#@!$!#%!%$^@$%^#%^!!!!!!

What a bummer.

So my question is, what's Systema's policy on this issue, as I am aware that it is a known issue. After all, what's the point of creating a system that's compatible with real steel parts if I can't even remove the parts to begin with?
Or am I screwed on the issue and have to shell out more cash just to get a replacement upper? (I still have to figure out how to remove this barrel nut from my now busted upper receiver...)

Does anybody know who I can contact to resolve this issue?
Ideally, I'd like to be able to ship whatever's left of my upper receiver with attached outer barrel to someone who can separate the broken upper receiver from the rest of the parts and ship all of the parts back to me with a replaced upper receiver.