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just take off the motor plate, take off the wire connectors (red/black) to the motor take it out to see if i'ts been stripped, just re-insert it again and put the motor plate back on, tighten screws, if you still have that issue try using the tiny hex wrench included to adjust the motor. But I took my motor plate off first when I had that issue, I own two cyma mp5-js btw.
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