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I don't really recall Viking complaining that my work was poor. Perhaps it was a matter for him to follow up on himself. I'm fairly certain that I wouldn't outright dismiss a complaint about a recent repair job.
If you didn't want to start a flamefest, you shouldn't have opened with an accusation that I am an unconscionable repairman. If you're looking to get your GBB to work you're not going about it in a way which sparks confidence that be a fair customer.
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