Quote:
Originally Posted by Styrak
I would tell them to make it right or you want to return it to them on their dime. If you paid by Paypal or credit card you also have the option of filing a dispute or doing a chargeback. Which is completely reasonable if they're not willing to work with you, since they basically committed mail fraud.
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I sent two calm emails shortly after my last post but with no reply..
but yesterday I received a package sent by hero with a baseplate and a follower..I really wished they replied to my email cause I basically gave up on their customer service and told everyone not to order from them because it's sketchiness...also I ordered another baseplate because I had a big order of random parts from USA with people from our group to split shipping...
Now I'm gonna have a spare baseplate laying round :wink:
below is for herooutdoors:
but anyway, thanks hero to actually sending my part and I guess made it right for me. But please, next time email the customer! I noticed you guys really don't like viewing emails..even when I called and you guys told me to email then 1 week later a reply..