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Photos on website look like stock photos, which will always show the brightest colours and pattern "match", actually when dealing with "surplus" is usually repo/knock off lower quality.
Unless you are buying brand new from the manufacture, never expect what you receive to look the same as on a surplus stores website, unless it is one of the very very few that are honest with their photos (like ArmyIssue).
Unfortunately all you can do it try to work it out with the store as they are not an ASC retailer so there is not assistance the staff can provide.
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