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Confirm which site you ordered from please.
Airsoft Depot is not a new site and have been around for years with many positive reviews and great customer service. And are known for making things right.
Wondering if you are confusing the store we know with someone else.
Also there is a store in lethbridge? Never heard of them or any rep that they have and I know most stores in this country and have visited almost all of them in person coast to coast. I have 10 year old gear boxes that are in amazing shape that you would be able to swear were new as well. So harder item to judge without more proof than an unknown "techs" word that has an opportunity to badmouth competition.
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