Airsoft Canada - View Single Post

Corinth · April 21st, 2015, 15:59

My first time ordering from Specwarfare.com was on March 13, 2015. I only ordered one item because I would rather give Canadian retailers my business as opposed to ordering from the U.S or China. However, in this one instance I found something that I couldn't easily track down in-country.

On their website they had an "Endo Glock Tactical Stock" (SKU: BD3640) which is actually not a stock but an adapter so you can attach a buffer tube to your Glock and it was only $8.00. Now, I knew prior to ordering this item that I was probably going to get a hunk of crap. So, $14.00 USD later (roughly $18 CAD) I placed my order and I immediately received a confirmation e-mail with a notice that my order would be shipped shortly. Now, it was Friday when I made this order so I figured it was already the weekend over there and wouldn't expect anything to start moving until the following Monday. In reality, it shipped on the Tuesday, March 17, so I was feeling pretty good.

I get a tracking number and frequently check the Hong Kong Postal Service and Canada Post for updates. On March 23, Canada Post informs me that my package has been accepted at their facility in Mississauga and that it has been sent for Further Processing. Which means the lads at the Canadian Border Service Agency are going to take a peek at my package to make sure there's nothing in there that's contraband. I mean, it's probably a fifty cent piece of highly toxic plastic... what could possibly go wrong? Cue extremely ominous Stanley Kubrick-esque music now.

March turns into April and I'm beginning to get a little nervous, I begin to feel like one of those morons who check their tracking number only seconds after placing an order. You know those types, fidgety buggers. Finally, I explore the CBSA's website, because Canada Post won't make inquiries once Customs takes an item for processing. Only April 7, I make a general inquiry to Customs asking whether or not I can't ask about items being held for processing. I receive an e-mail two days later from them saying that I should check Canada Post. But it's all for naught, as when I check Canada Post I discover the customs has released my package and that it has been shipped from Mississauga to my local P.O. April 9, I receive my package and I'm elated.

The big moment arrives and I open my package and find a small cardboard box, it's pretty plain and has "ENDOFACTICAL STOCK" printed on it with the image of the adapter on it. I open the box, inside I find the item I purchased. Well, my first impression was pretty negative just based on the appearance of the material itself. Very rough, not smooth or polished... like it was mass produced from a mold. Whatever, it feels sturdy enough which is all that really matters. So, I take it out and proceed to insert a fresh buffer tube into the threaded slot only to find that the slot is millimeters too big. Cue palm to face. I figure maybe it's just this one buffer tube, so I try a different one and same story. I borrow a buffer tube from a Norinco (Real Steel) and what do ya know, it doesn't fit that either.

I have myself a good think, to which I come back to the original thought I had a month earlier. It's a hunk of crap. I e-mail Specwarfare through their website and through hotmail, no answer. I'm not really sore over losing out on $20, I just thought I would see what they would do for me in the situation of having a defective product. Well, I decide to file a dispute through PayPal and I state my reasons and leave a message that the seller (Specwarfare) will see. A few days later I receive a notification that my request for a refund was declined and a message stating that the item that I purchased was made for, and I quote, "any REAL buffer tube". One sentence long message. I'm a tad irate so I explain, quite politely, that the dimensions on either an airsoft M4 buffer tube or the receiver extension on a real steel M4 is exactly the same. Go figure they would model these things rather closely after their real world counterparts. Well, they message me back and tell me to send it back for a refund. I say cool, send me the shipping details and an RMA and I'll get on it. That was five days ago, I'm still waiting on a reply.

As it stands, I am not very pleased with the whole situation. I don't care if I get a refund or not, but getting jerked around about a faulty item is not something I care to put up with. For that reason, I give Specwarfare a 2/10 and only for my own personal experience. If you're looking for an Endo Stock Adapter, just go to EndoTactical and buy one for $100 and you can use it on any Gen 1 through 3 model of Glock. I apologize for the long-winded review. >.>

April 21st, 2015, 15:59	#9
Corinth Trader rating Join Date: Feb 2012 Location: Markdale, Ontario.	My first time ordering from Specwarfare.com was on March 13, 2015. I only ordered one item because I would rather give Canadian retailers my business as opposed to ordering from the U.S or China. However, in this one instance I found something that I couldn't easily track down in-country. On their website they had an "Endo Glock Tactical Stock" (SKU: BD3640) which is actually not a stock but an adapter so you can attach a buffer tube to your Glock and it was only $8.00. Now, I knew prior to ordering this item that I was probably going to get a hunk of crap. So, $14.00 USD later (roughly $18 CAD) I placed my order and I immediately received a confirmation e-mail with a notice that my order would be shipped shortly. Now, it was Friday when I made this order so I figured it was already the weekend over there and wouldn't expect anything to start moving until the following Monday. In reality, it shipped on the Tuesday, March 17, so I was feeling pretty good. I get a tracking number and frequently check the Hong Kong Postal Service and Canada Post for updates. On March 23, Canada Post informs me that my package has been accepted at their facility in Mississauga and that it has been sent for Further Processing. Which means the lads at the Canadian Border Service Agency are going to take a peek at my package to make sure there's nothing in there that's contraband. I mean, it's probably a fifty cent piece of highly toxic plastic... what could possibly go wrong? Cue extremely ominous Stanley Kubrick-esque music now. March turns into April and I'm beginning to get a little nervous, I begin to feel like one of those morons who check their tracking number only seconds after placing an order. You know those types, fidgety buggers. Finally, I explore the CBSA's website, because Canada Post won't make inquiries once Customs takes an item for processing. Only April 7, I make a general inquiry to Customs asking whether or not I can't ask about items being held for processing. I receive an e-mail two days later from them saying that I should check Canada Post. But it's all for naught, as when I check Canada Post I discover the customs has released my package and that it has been shipped from Mississauga to my local P.O. April 9, I receive my package and I'm elated. The big moment arrives and I open my package and find a small cardboard box, it's pretty plain and has "ENDOFACTICAL STOCK" printed on it with the image of the adapter on it. I open the box, inside I find the item I purchased. Well, my first impression was pretty negative just based on the appearance of the material itself. Very rough, not smooth or polished... like it was mass produced from a mold. Whatever, it feels sturdy enough which is all that really matters. So, I take it out and proceed to insert a fresh buffer tube into the threaded slot only to find that the slot is millimeters too big. Cue palm to face. I figure maybe it's just this one buffer tube, so I try a different one and same story. I borrow a buffer tube from a Norinco (Real Steel) and what do ya know, it doesn't fit that either. I have myself a good think, to which I come back to the original thought I had a month earlier. It's a hunk of crap. I e-mail Specwarfare through their website and through hotmail, no answer. I'm not really sore over losing out on $20, I just thought I would see what they would do for me in the situation of having a defective product. Well, I decide to file a dispute through PayPal and I state my reasons and leave a message that the seller (Specwarfare) will see. A few days later I receive a notification that my request for a refund was declined and a message stating that the item that I purchased was made for, and I quote, "any REAL buffer tube". One sentence long message. I'm a tad irate so I explain, quite politely, that the dimensions on either an airsoft M4 buffer tube or the receiver extension on a real steel M4 is exactly the same. Go figure they would model these things rather closely after their real world counterparts. Well, they message me back and tell me to send it back for a refund. I say cool, send me the shipping details and an RMA and I'll get on it. That was five days ago, I'm still waiting on a reply. As it stands, I am not very pleased with the whole situation. I don't care if I get a refund or not, but getting jerked around about a faulty item is not something I care to put up with. For that reason, I give Specwarfare a 2/10 and only for my own personal experience. If you're looking for an Endo Stock Adapter, just go to EndoTactical and buy one for $100 and you can use it on any Gen 1 through 3 model of Glock. I apologize for the long-winded review. >.> __________________ Honour and Respect... Pew! Pew!