Quote:
Originally Posted by atelierdujeu
Glad to see that a lot of players who were pissed at Airsoft qc are now getting in their games at the center and seem to get along finally.
I've known the store since the very beggining and there is no evil that lies there, just a few misunderstandings and a little too much ego on all sides.
Testosterone and guns is not always a good mix  |
While I agree that some customers may sometimes feel (way too much) entitled because they bought something from you, when you own a business, you have to have good or better customer service. You cannot afford an ego, or attitude with the customers. Becuase, they decide where to shop and spend their money. And the market, even the still-a-bit-underground-that-is-airsoft, is opening up like never before.