[Karma_]

Thanks Brad for the very thorough review. While it's disappointing to hear a customer who isn't satisfied with a product, it provides very important feedback to the retailer as well as the manufacturer about areas that need to be improved upon. I have had many customers who have been thrilled by their FCC products and a few who have had some problems. While I would love to hear that everyone has the same great experience, knowing there are areas of improvement helps FCC in making their products better. And that for me is the big difference between Systema and FCC. In my experience, FCC listens to the feedback put out there and makes the changes necessary. They offer a 3 month warranty on their products because they are confident in them. These are the main reasons why I promote FCC over Systema these days. Their reputation is extremely important to them so don't think that this information is going to be ignored.

Keep the discussion going.