Quote:
Originally Posted by mmmken
It's actually not UPS's fault for once this time. It's just poor QC on Mezzi's behalf.
They sent me a replacement case (39" ABS) for the black aluminum one that was beat up after I complained and even that wasn't perfect. It doesn't sit flat on the floor because the frame is slightly bent, so I get the "old coffee table wobble" effect with it.
Strangely, they sent me another replacement case (which explains why I have four cases now) by accident a few days later. That one has the exact same problems as the first replacement. Also to note, the packaging on all the boxes was in great condition and didn't appear to be damaged whatsoever. The damage occurred in manufacturing, or at least before they boxed it up.
Having all that said, Mezzi will take care of you. They have great customer support and they do in fact back their products.
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Not to mention you do get what you pay for. I'm happy with mine for the price.