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This thread was a very interesting read, all i could do is feel bad for the poor gun tech who seemingly had 2 customers who, i guess assumed this was his life and full time job and felt that they were entitled to the fast service they are accustomed to. So funny how some of us forget that, i can see this being annoying for retailers and age verifiers as well.
We all have lives, jobs, family and doing things on the side although make seem like a favor for someone may not to others...patience is a virtue. If you don't give someone a deadline upon surrendering your goods for repair then dont call back later and say "yah this needs to be done by this time" lesson learned to the op hopefully.
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