Airsoft Canada - View Single Post - Airsoft-Club and Gear

jakster · August 16th, 2010, 20:16

Well time to see how their customer service is. Placed an order for a complete sniper scope system (scope w/rings, hood and protective caps) Received the package today (Aug 16, ship date of Aug 3) Not to bad shipping wise. Package arrived like what was mentioned here. Only thing is that I did not receive what I ordered and what was on the invoice they sent me. Instead of the Sniper Scope I received a holo sight, all other items arrived as ordered. Sent them an e-mail within 10 minutes and we'll see how they come thru on customer service. I'll update as we go along. Otherwise a very good experiance so far, good coms

**UPDATE**
Think they passed the customer service part, problem solved within hours. They are sending out the correct scope, fingers crossed it makes it here in time for the next game. And they offered me the option to purchase the Holosight that was shipped in error for half price ($25) Shipping it back would have been about $20 so I'm just going to buy it.
So far so good with them I would reccomend them for products and service
**UPDATE**

August 16th, 2010, 20:16	#12
jakster Trader rating Join Date: Jan 2003 Location: Montreal area	Well time to see how their customer service is. Placed an order for a complete sniper scope system (scope w/rings, hood and protective caps) Received the package today (Aug 16, ship date of Aug 3) Not to bad shipping wise. Package arrived like what was mentioned here. Only thing is that I did not receive what I ordered and what was on the invoice they sent me. Instead of the Sniper Scope I received a holo sight, all other items arrived as ordered. Sent them an e-mail within 10 minutes and we'll see how they come thru on customer service. I'll update as we go along. Otherwise a very good experiance so far, good coms UPDATE Think they passed the customer service part, problem solved within hours. They are sending out the correct scope, fingers crossed it makes it here in time for the next game. And they offered me the option to purchase the Holosight that was shipped in error for half price ($25) Shipping it back would have been about $20 so I'm just going to buy it. So far so good with them I would reccomend them for products and service UPDATE Last edited by jakster; August 16th, 2010 at 22:55..