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-   -   WTF Evike? (https://airsoftcanada.com/showthread.php?t=83465)

pilotguy May 28th, 2009 23:44

WTF Evike?
 
So, not that a story like this is new to ASC members but I figured it's worth sharing.

Just over a month ago, I ordered some parts from Evike for both of my M4s. Gears, hopups, etc etc. All the items showed as in stock, so away I went and ordered. I got an email 24 hours later detailing the shipping costs, payed up and waited. Another 24 hours, I got a processing email.. followed by another email a further 24 hours apologizing dearly (lol) for a item that was now on back order. The email included their "list" of reasons why this may have happened. Ok then, I'm a patient guy. No worries, I get it. This happens sometimes, and in airsoft, patience is half the battle.

Well my patience began to run dry a few days ago. After two attempts via email to get in touch with them to find out what was happening with the back orders and get an update as to a possible ETA, I had it. No response back. So I called them. Spoke to someone who seemed helpful enough. I gave him my order number, he "kindly" placed me on hold (music wasn't too bad, don't often get to listen to LA radio stations..) After a few minutes he came back on and stated "your order is on back order." "Yes, I know" I replied, "Any idea on how much longer this will be?" "No." "Ok well man, it's been a month so you know, I would just like a full refund as I have found another company with what I need." "Ok." "I want it processed today, it's paypal and that takes no time at all." "Ok, yes, we will process the refund today, it may take up to 48 hours to see it appear." "Very good then, thanks for your help." "Bye."

So, today.. I see an email from Evike. I'm positive it is an email regarding my refund. Nope, it's an email with a shipping number from the 22nd of may and a message saying my order has shipped??? WTF? I was continualy told that my order was on back order via email and over the phone yet my order all of a sudden magically shipped a week ago??

This blows - I just spent 250 US at Airsoft GI (Processed and shipped with tracking number in 1 hour by the way. Great service and good attitude from the guy on the phone at GI. Tyler is his name.) It blows because now I have spent 500+ on parts and will have too many. All because of terrible communication and poor customer service from Evike.

Anyway boo hoo.. cry me a river I know. But just another story for someone to read if they are smarter than I, and do their research prior to dealing with Evike.

Evike... YOU SUCK.

KND May 28th, 2009 23:47

Yes, they are all suck long time ago. I will check your sale thread to see if you have any parts up for grab, lol. Can't wait to get cheap parts, lol. again :)

really, I feel bad to hear that though. That's mostly the reason I don't deal with the US side. I never order from them though except a few which is none airsoft related.


KND

pilotguy May 28th, 2009 23:48

Quote:

Originally Posted by KND (Post 996824)
Yes, they are all suck long time ago. I will check your sale thread to see if you have any parts up for grab, lol. Can't wait to get cheap parts, lol. again :)

really, I feel bad to hear that though. That's mostly the reason I don't deal with the US side. I never order from them though except a few which is none airsoft related.


KND

lol.. Yeah there will be a thread for sure. Modular gearsets, to name a few. I only needed two.. now I will have 6

theguy May 28th, 2009 23:53

if i ever order any parts from the US i always stick the airsoftGI

They are awesome over there...

Drake May 28th, 2009 23:54

There's a few threads about how Evike blows already. The silver lining on your cloud is you actually got it easy compared to other people :P

Now just hope you don't get raped by UPS brokerage fees on both packages. </harbinger of doom>

pjosephsmith May 29th, 2009 00:00

haha i hear you. i'm still waiting for my replacment cocking spring for my m4. paid for, i got everything else (20$ boots, which are acctually very good, suprisingly good i really recomend them) and a sling. but no spring and no reply.
btw any one got a extra spring :p lol
(i'm not age verified dont bother)

Conker May 29th, 2009 00:01

I ordered things from Evike that weren't availble anywhere else (or at least I couldn't find them anywhere) and I got only half of my order.. Made a PayPal dispute, no answer so took it up to a claim. I won the claim, but PayPal told me they couldn't retreive my money. And I didn't even got the freaking free calendar! Lol :D

Evike sucks, I won't buy from them in the future. I've got my lesson.

SnapBack May 29th, 2009 00:11

http://www.airsoftcanada.com/showthr...ighlight=evike

Evike=sweaty old man balls on your face.

SHÖCK May 29th, 2009 01:29

Remember with Airsoft GI to request USPS and not UPS or they will forget and you will get dinged by ridiculous brokerage fees.

HeadlessChicken May 31st, 2009 15:34

Its not just us in the North thats had problems with Evike, guys I spoke to on roosterteeth's airsoft thread also had issues with Evike.

Muffin May 31st, 2009 15:54

Evike is alround a joke. I've had the same issues with them. A good example is when I ordered from them a year or 2 ago, their ebay store had a Christmas theme with a "happy holidys" banner....this was in June.

pilotguy May 31st, 2009 21:07

Evike Update
 
So... the package arrived. Opened it up today. I had ordered two sets of modify modular gears. Of the two packages .. one gear-set had everything it should in it. 6 7mm bushings, anti-reversal latch, and synthetic lube and obviously the gears along with details on installing it. The second package, identical in nature (AT FIRST GLANCE...) had the package that held the bushings already open, with 3 bushings missing, no anti-reversal latch, and no instructions. Not that instructions are really required for this but seriously.. EVEN THE PAPER??? How dumb do they think I... oh wait a second.. Yeah I'm dumb or I never would have ordered through them.

Stay tuned for my YouTube revenge.. lol.

Matty1020 May 31st, 2009 22:26

youtube revenge? sounds like fun! :D


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