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-   -   Communication with 007 Airsoft, Calgary (https://airsoftcanada.com/showthread.php?t=49380)

bigfanairsoft December 19th, 2007 12:04

Communication with 007 Airsoft, Calgary
 
Hi

Can anyone give me any suggestions as to what to do??

I ordered a gun from 007 Airsoft as a Christmas gift back in mid November with a promise of Christmas delivery. To date, I have not received the gun and was advised last week that it had not come in yet. I have been unable to communicate with anybody from their store since Friday. I have emailed numerous times and their phone just has voice mail on.

Has anybody else had this negative experience with this on-line retailer??
:rrr:

Donster December 19th, 2007 12:09

just be patient. ive heard nothing bad about ken other than he is insanely busy and takes awhile to answer emails.

Daes December 19th, 2007 12:11

http://www.007airsoft.com/images/christmas07.jpg


Go to his website, he got in over 250 guns. Be patient... and have a Merry Christmas!!!

-Daes

Jayhad December 19th, 2007 12:13

Ken is ultra above board, if you had searched a little you would find the countless # of posts exactly the same as yours with the answers you are looking for.
Welcome to canadian airsoft purchases. These things take time, I know you have a time line but this is unfortanitly the case of canadian airsoft... Stuff is expensive and takes time to get.

Ken is running 1 of the 2 retailers in canada by himself and I am sure he is swamped.

Are you in calgary? if so you can pick the gun up from him ussually.
Ken is really good with his customer service and has been very involved in the community here in calgary for 10 years, he isn't in the business of screwing people, he may be out of town or whatever. I know it isn't easy but try not to fret Ken has always done the right thing in regards to customer service from anyone I know that has dealt with him.

Crunchmeister December 19th, 2007 14:59

All I can say is that I tried in multiple emails over a couple of weeks to buy a CA M15A4 rifle from him and I never received any reply to any of my emails to date, and this was from mid-November. I had the cash and was ready to buy, but never heard back. So I just ponied up and went to A&A instead, where at least I was being acknowledged. The gun cost about $25 more there, but the fact that I actually got service made it all worthwhile to me.

Other than that, I have no personal experience in dealing with 007. But people here seem to speak very highly of him as a straight-up guy. And I've learned to trust the opinion of veteran members of this forum.

Xenos-Fear December 19th, 2007 15:10

Got no trouble with Ken from 007 before. You should not have one too... Merry Christmas ! Hope you'll get everything you need ! ( Airsoft I mean )

By the way, your girlfriend agreed with spending $$$ in airsoft during Christmas time ? :P Hehehe...

Danke December 19th, 2007 15:24

That picture makes me want to buy something,,,,,,,

But yes it makes more sense to pour your energy into receiving and sorting the shipment and getting orders out the door vs. answering mail, phones, going to the can, etc.

Goodl2ussian December 19th, 2007 20:13

What they said ^^^^

he's a busy guy and its the last week of exams @ U of C so give him time, he'll get to ya.

diamond_SEA December 19th, 2007 22:02

Quote:

Originally Posted by Daes (Post 598506)
http://www.007airsoft.com/images/christmas07.jpg


Go to his website, he got in over 250 guns. Be patient... and have a Merry Christmas!!!

-Daes

cant wait to see the site updated with the new stock :D

ProbeJax December 19th, 2007 23:24

Mmmm, I see a SIG 552...I've been lusting after one of those for a long time.

EDIT: 2 boxes of them, actually.

Sequential December 21st, 2007 11:29

Very nice guns...

kalnaren December 21st, 2007 12:24

I've been trying to get in contact with Ken all week. No luck so far.

El Cactus Loco December 21st, 2007 17:13

Quote:

Originally Posted by Jayhad (Post 598507)
Are you in calgary? if so you can pick the gun up from him ussually.
Ken is really good with his customer service and has been very involved in the community here in calgary for 10 years, he isn't in the business of screwing people, he may be out of town or whatever. I know it isn't easy but try not to fret Ken has always done the right thing in regards to customer service from anyone I know that has dealt with him.

1+

gunscythe December 21st, 2007 17:33

I would vouch for Ken any day. 007 is not into scamming anyone. Any delay is unintentional on his part. I would suggest patience.


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