Dea?
 

Alright, well it's been about 10 weeks since I've heard from anyone at DEA. I've sent off several emails and I've called the number on the site. If anyone has any information as to whats going on, it would be greatly appreciated.

Our Staff is working full time hours to help you around the clock.
Store Hours (Mountain Standard Time)
Mon-Fri 9pm-6pm
Sat-Sun/Holidays Closed
Order Hotline: 403.286.8802
Toll Free 1.877.286.8801

are you calling between these times?

Yeah, when I called however I was directed to a mailbox. I would have left a message only it was full. I'll try calling again tomorow. Thanks :)

Odd, last email I sent I had a response in like a day.

Not including this weekend's of course. ;)

Uhh thats rangersairsoft number not dea.
heres dea
Business Phone Hours (Mountain Standard)
** Please note that calls made outside of the listed hours will have the option to leave a message. Messages will be returned no later than the next business day.
Monday - Friday: 9am - 6pm
Saturday & Sunday: Closed

Local Sales Line: 286-4445
Toll Free Sales Line: 1-877-286-4449

They work normal business hours, so make sure to call them around that time.

i thought rangers and DEA are the same and that it doesn matter who u contact??

:) not really but Rangers and DEA are different. We work closely together,
but DEA and Rangers airsoft have seperate owners. Randy is Double Edge airsoft.
and Jackson (me) Rangers Airsoft.

Its not any differently with Rangers tho Jackson. E-mail and phone message are both unanswered. :/

not true. I get responses every time.

Might not be true for you but it is for me. Dunno, guess he doesnt want my money.

Probably :razz: No seriously I always get answer to my email within 24 hrs. Call him around 1:00pm eastern time most of the time someone is there to answer you.

ive always had good response times with rangers and dea, always within the next day
just keep sending emails and calling them
clay is a really nice guy and he has always helped me out with a smile :)

Thank's for all the input guys, the problem has been resolved.

Tried a few times. If I don't get an answer either by phone or email by Tuesday, I guess it'll be 007 (maybe Tru) who'll get my money. ;)


Either DEA or RAS, hit me up, I'm waiting for a reply on my order. I've got 750$ burning in my bank account. :D

It's a very busy season for all airsoft retailers. Even my supplier in HK is hard to get a hold of.

I think the best idea is if you can't get a hold of them on the phone, just send them an email and I'm sure they'll get back to you in a timely manner :)

I've been missing a ton of calls myself; it's never on purpose and sometimes it might not be appropriate to call customers back ;)