By that, I mean the solution to the problem is easily accomplished. Either a refund or a simple communication to the parties involved would have at least delayed any legal proceedings until the mentioned Sept. 08 release date of the shipment.

Anyways, It's obvious that lack of communication on the retailer's part is to blame at this point. The ball is in Mark's court. He's got to answer the people he owes goods or money to, one way or another.

Fact is he has the permits, but even those permits don't allow 100% of airsoft through the border, CBSA can withhold anything they want regardless of permits, money, or common sense.

Forgive my ignorance, but if these were pre-ordered items that are now sitting in customs awaiting disposition why should there be a refund? I can understand demanding a refund if the order did not happen, but that does not appear to be the case here.

If you were the importer would you refund a pre-order that is awaiting customs inspection? If you did what are you going to do with the items that you are now on the hook for?

We are talking about refunding the MARKUP PROFIT, not the initial cost of buying the guns. One some guns there is a $500 markup cost OR MORE! If Mark refunded that he would be out nothing.

drache you have no clue how much markup there was if you did you would know there is not $500 profit on a $200 gun. why are you so interested in this if you have nothing to do with it? read some other threads about importing and the costs of doing it. the profit is slim to nil.

Mark Anderson is a reasonable guy... A busy guy, be he is reasonable. I'd recommend sending him an Email... Seems he's taken notice that people are sick of waiting and want their money. I'd recommend sending him a polite email, backing it up with record of payment (EMT or whatever)...

I'm currently waiting for my refund by EMT to land in my email box :)

I have pre-ordered guns from Mark and the markup (no pun intended) was 300%! Besides what I said was a "figure of speech"....

that does not mean he PROFITED 300%! like you think.

Do some math and figure out how much it costs to expedite a triwall full of airsoft. I'll give you a hint: NOT CHEAP
However some airsoft guns are marked up a LOT more than others, but I'm not going to say which ones because they'll be extremely pissed off to find out :)

I remember he had the JLS Fn2000 marked up over 700%....

I lost out on this order as well.

From now on unless its in country I ain't buying.

From what some others lost tho seem like i got off easy :P

+1 at the verry least he coulda done that...

Well a KJW 1911 is ~$90, Redwolf probably charged maybe $30-40 for shipping...I paid $330....so quite a bit...

again though I don't think there are much point of pursuing since legally the product purchased is on shaky ground, the risk is always there for importing items....costly lesson to learn, but thats just how it is...

I can walk into Chilcotin Guns right now and ask for a restricted firearm imported in from the States and I dont have to pay a dime until it arrives. Of course I've done lots of business with them but even then, it was MAYBE a 25% deposit required.

If you are a business then ACT like a business!

Straw man