Man thats a crappy situation to be in. I have only ever bought a pistol from them and have had no issues. The KWA comes in a well package box so no issues with damages. I have also emailed them questions and have gotten responses in decent time.

I've ordered two pistols and two shotguns with no issues so far.

My Brother Bought an A&K Mk43 Mod0 from them in august last year when it arrived the mag box was broken and they told him he they only had a 7 day warranty from time of purchase he received his gun on the 7th day, so after a month of arguing on their facebook page and emails and talking on the phone he got a replacement.Dont buy from them

Maybe the problem is that it's a WE gas system and not a WA? Hah.

Airsoft Gun Explodes! WE Barry Burton Custom M9 Catastrophic Failure - YouTube

Play stupid games, win stupid prizes.

It's Jarek4, what did you expect?

a laugh.

While I agree that Jarek is an Idiot, if thats the vid Im thinking of thats WEs fault, not his, he was just shooting the gun, not doing anything wrong with it

He must've melded the gas to make it 8000fps Uber pistol.

Oh is that the guy (Jarek4) that was talking about a super melded spring or something a few years ago? That was some ridiculous/funny shit

Yup! That's the one!

Google him if you want to laugh and facepalm all day long.

Definively have to watch those videos, just read an old post a tournament of 283country's (blue something dont remember). Think i'm gonna laugh for a while XD

I am pretty happy with their service and price, except the extra cost on packing seems a bit weird as no other retailers charge such thing. I prefer them to include this in their price as this is a "MUST" as they are an online store.

Blues noise guise! all thje special forces were there with melded springs shooting 1000 fps man! if you were as cool as him you would have been there!

Oh wow... lol.

I feel like steering clear of these guys for now. Seems risky :/